Privacy & website storage.

Modern Sanitary Ware Ltd is responsible for the customer information used to handle your enquiries and orders. Contact sales@modernsanitaryware.com about your information or this notice.

Shopping on this website

Your basket, favourites and comparison choices are saved in this browser when you use those features. Your motion preference is saved when you change it. These choices stay on your device until you remove them or clear this website’s storage.

Recently viewed products are saved only if you turn on the option below. This keeps up to six product references on this device so you can find them again. Turning it off clears that history.

This is optional. You can shop, save favourites and compare products with it switched off.

Enquiries and orders

Enquiry details stay on the page until you choose to copy them or open your email app. If you send an enquiry, we use the details you provide to respond, prepare your quotation and arrange your order. We process order and contact information to perform our contract with you, take steps you request before a contract, and meet applicable accounting and legal obligations.

Product availability and checkout are provided by Shopify. Payment details are entered on Shopify’s secure checkout; this storefront does not receive your card details. Shopify and payment providers process the information needed to take payment and manage your order.

Hosting and storage

This storefront is hosted through Sites. Hosting and security providers receive technical information such as your IP address when delivering and protecting the website, and may use essential security cookies. Our storefront code does not add advertising pixels or analytics cookies. Shopify’s checkout has its own privacy and cookie controls.

Your information and choices

We keep enquiry and order records for as long as needed to handle your request, administer your order and meet applicable legal record-keeping requirements. Contact us to ask about your records, request access or correction, or exercise applicable rights to erasure, restriction, portability or objection. Some information must be retained to meet legal obligations.

You can remove saved products and basket items using the site controls, switch off recently viewed above, or clear website storage in your browser. You can also raise a concern with the Information Commissioner’s Office.